Discrepancy Cannot Be Closed By The CRA In RDC
(Doc ID 1101878.1)
Last updated on JANUARY 30, 2022
Applies to:
Oracle Clinical - Version 4.5.1 to 4.5.1 [Release 4.5.1]Information in this document applies to any platform.
Symptoms
ISSUE:
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Manual discrepancy on a response is being duplicated and can't be closed in RDC Onsite.
STEPS TO REPRODUCE:
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* Set up a DCM with 2 questions both of the numeric (one of them is derived: Q1), the other one is the source: Q2).
* Set up a ONLINE/DCM derivation procedure with a detail like : Q2/2.2
* Create a graphic layout / PDF form / Add to DCI Book etc.
* Connect to RDC Onsite, and enter data into Q2.
* Save Complete.
* Add a MANUAL discrepancy to the DERIVED question.
* Save and close the document. CRF Cell turns RED.
* Execute Batch Validation.
* Open the document and update Q2
* Save it.
* Try to close the Manual Discrepancy.
* A new closed Manual Discrepancy is created, and the original one stays Open.
* Try to close the original Discrepancy again and save. The discrepancy stays Open.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |