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JCA Connection To BRM 7.4 Failing With ERROR_NAP_CONNECT_FAILED (Doc ID 1102024.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 24-Jun-2013.


Symptoms

The problem happens on a system where Billing and Revenue Management(BRM) 7.4 and Application Integration Architecture(AIA) PIP 2.4 are installed.

Sometimes, J2EE Connector Architecture (JCA) Adapter is not able to connect to BRM instance showing ERR_NAP_CONNECT_FAILED error, though BRM cm process is up and running. After restarting oc4jadmin at AIA side, JCA again is able to hit BRM cm process.

Snippet from BRM adapter log :

[2010-06-06T17:44:43.977+03:00] [tip] [ERROR] [] [adapter.brm.BRMOpcodeCaller] [tid: 37] [ecid: :58795:1275834261086:264,1349] Opcode Name :: PCM_OP_CUST_CREATE_PROFILEStartTime :: 1275835483977
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMOpcodeCaller] [tid: 37] [ecid: :58795:1275834261086:264,1349] DB Number :: 1
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMManagedConnection] [tid: 37] [ecid: :58795:1275834261086:264,1349] Creating XA Resource for ID 1083
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMManagedConnection] [tid: 37] [ecid: :58795:1275834261086:264,1349] Creating XA Resource for ID 1083
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE] [] [adapter.brm.BRMTransactionManager] [tid: 37] [ecid: :58795:1275834261086:264,1349] Returning Transaction For the Transaction ID::1163203532
[2010-06-06T17:44:46.722+03:00] [tip] [WARNING] [] [adapter.brm.BRMConnectionManager] [tid: 151] [ecid: :58795:1275835481459:613,48] eBufEx.getError()27
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMOpcodeCaller] [tid: 151] [ecid: :58795:1275835481459:613,48] w instanceof PCRetriableResourceException
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMOpcodeCaller] [tid: 151] [ecid: :58795:1275835481459:613,48] Exception:
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMInteraction] [tid: 151] [ecid: :58795:1275835481459:613,48] Caught Exception calling an opcodeORABPEL-00000[[
Location=Unknown Location ErrMsg=ERR_NAP_CONNECT_FAILED ErrStr=ERR_NAP_CONNECT_FAILED Field=UnknownField0 RecID=0.]]
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMConnection] [tid: 151] [ecid: :58795:1275835481459:613,48] Closing the conenction::
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMManagedConnection] [tid: 151] [ecid: :58795:1275835481459:613,48] Calling the close Connection ::28784407
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMConnectionEventListener] [tid: 151] [ecid: :58795:1275835481459:613,48] Sending notification event: CONNECTION_CLOSED Thread ID : 2937

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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