JCA Connection To BRM 7.4 Failing With ERROR_NAP_CONNECT_FAILED (Doc ID 1102024.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 24-Jun-2013.


Symptoms

The problem happens on a system when BRM 7.4 and AIA PIP 2.4 are installed.

Sometimes, JCA Adapter is not able to connect to BRM instance showing ERR_NAP_CONNECT_FAILED error, though BRM cm process is up and running. After restarting oc4jadmin at AIA side, JCA again is able to hit BRM cm process.

Snippet from BRM adapter log :

[2010-06-06T17:44:43.977+03:00] [tip] [ERROR] [] [adapter.brm.BRMOpcodeCaller] [tid: 37] [ecid: :58795:1275834261086:264,1349] Opcode Name :: PCM_OP_CUST_CREATE_PROFILEStartTime :: 1275835483977
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMOpcodeCaller] [tid: 37] [ecid: :58795:1275834261086:264,1349] DB Number :: 1
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMManagedConnection] [tid: 37] [ecid: :58795:1275834261086:264,1349] Creating XA Resource for ID 1083
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE:32] [] [adapter.brm.BRMManagedConnection] [tid: 37] [ecid: :58795:1275834261086:264,1349] Creating XA Resource for ID 1083
[2010-06-06T17:44:43.977+03:00] [tip] [TRACE] [] [adapter.brm.BRMTransactionManager] [tid: 37] [ecid: :58795:1275834261086:264,1349] Returning Transaction For the Transaction ID::1163203532
[2010-06-06T17:44:46.722+03:00] [tip] [WARNING] [] [adapter.brm.BRMConnectionManager] [tid: 151] [ecid: :58795:1275835481459:613,48] eBufEx.getError()27
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMOpcodeCaller] [tid: 151] [ecid: :58795:1275835481459:613,48] w instanceof PCRetriableResourceException
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMOpcodeCaller] [tid: 151] [ecid: :58795:1275835481459:613,48] Exception:
[2010-06-06T17:44:46.723+03:00] [tip] [WARNING] [] [adapter.brm.BRMInteraction] [tid: 151] [ecid: :58795:1275835481459:613,48] Caught Exception calling an opcodeORABPEL-00000[[
Location=Unknown Location ErrMsg=ERR_NAP_CONNECT_FAILED ErrStr=ERR_NAP_CONNECT_FAILED Field=UnknownField0 RecID=0.]]
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMConnection] [tid: 151] [ecid: :58795:1275835481459:613,48] Closing the conenction::
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMManagedConnection] [tid: 151] [ecid: :58795:1275835481459:613,48] Calling the close Connection ::28784407
[2010-06-06T17:44:46.725+03:00] [tip] [TRACE] [] [adapter.brm.BRMConnectionEventListener] [tid: 151] [ecid: :58795:1275835481459:613,48] Sending notification event: CONNECTION_CLOSED Thread ID : 2937

Cause

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