My Oracle Support Banner

Frequent Timeout Occuring in AAA-Gateway Pipeline Manager (Doc ID 1104813.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

There are lots of timeouts happening in AAA-Gateway Manager Pipeline.

The flow of the EDR:

  1. The dispatcher pipeline receives the input.
  2. There iScripts are called in the ProcessPipeline:
        a. ISC_PopulateOpcodeAndUtilBlock_Diameter.isc
        b. ISC_GenericPreOpcode.isc
        c. ISC_GenericPostOpcode.isc
  3. INOutputPipeline Output Grammar is called and the response is sent back.

EDRs are getting timeout after ISC_GenericPostOpcode and INOutPipeline. There is no error from Opcode Call in the ProcessPipeline.

Here is the log from the iScripts, no error:

testDispatcherPipe.log:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:44] 00387 - (ifw.Pipelines.DispatcherPipeline.Input.InputModule.Module.Parser) SESSION ID = 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PopulateOpcodeAndUtilBlock.Module.Scripts.PreOpcode) Populate Script SESSION ID 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PreOpcodeProcessing.Module.Scripts.PreOpcode) ISC_GenericPreOpcode.isc checking for time out SESSION ID 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PostOpcodeProcessing.Module.Scripts.PostOpcode) 349:GPO EDR !NOT TimedOut SESSION ID 0.0.0.0;1264496643;3479
testTimeoutDefaultPipe.log:31.01.2010 21:05:53 machine1 ifw IFW NORMAL [T:96] 00387 - (ifw.Pipelines.TimeoutDefaultPipeline.Functions.Standard.FunctionPool.DefaultResponse.Module.Scripts.DefaultResponse) TimeOutDR.isc Timedout Edr Default Response 0.0.0.0;1264496643;3479


 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.