Frequent Timeout Occuring In AAA-Gateway Pipeline Manager

(Doc ID 1104813.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Oracle Solaris on SPARC (64-bit)
Checked for relevance on 29-Dec-2011
Checked for relevance on 21-Jul-2014


Symptoms

There are lots of timeouts happening in AAA-Gateway Manager pipeline.

The flow of the EDR is

1. dispatcher pipeline recieves the input
2. in The ProcessPipeline following scripts are called
a. ISC_PopulateOpcodeAndUtilBlock_Diameter.isc
b. ISC_GenericPreOpcode.isc
c. ISC_GenericPostOpcode.isc


3. Then INOutputPipeline Output Grammar is called and response is sent back.

The EDR's are getting timeout after ISC_GenericPostOpcode and INOutPipeline
There is no error in Opcode Call in ProcessPipeline.
Here is the log from the iScripts.

testDispatcherPipe.log:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:44] 00387 - (ifw.Pipelines.DispatcherPipeline.Input.InputModule.Module.Parser) SESSION ID = 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PopulateOpcodeAndUtilBlock.Module.Scripts.PreOpcode) Populate Script SESSION ID 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PreOpcodeProcessing.Module.Scripts.PreOpcode) ISC_GenericPreOpcode.isc checking for time out SESSION ID 0.0.0.0;1264496643;3479
testProcessPipe.log3:31.01.2010 20:49:12 machine1 ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PostOpcodeProcessing.Module.Scripts.PostOpcode) 349:GPO EDR !NOT TimedOut SESSION ID 0.0.0.0;1264496643;3479
testTimeoutDefaultPipe.log:31.01.2010 21:05:53 machine1 ifw IFW NORMAL [T:96] 00387 - (ifw.Pipelines.TimeoutDefaultPipeline.Functions.Standard.FunctionPool.DefaultResponse.Module.Scripts.DefaultResponse) TimeOutDR.isc Timedout Edr Default Response 0.0.0.0;1264496643;3479


In the above we can see that there was no error in the ProcessPipeline, still the EDR went to timeout.

Cause

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