Frequent Timeouts Occur in AAA-Gateway Pipeline Manager
(Doc ID 1104813.1)
Last updated on FEBRUARY 20, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]Oracle Solaris on SPARC (64-bit)
Symptoms
There are lots of timeouts happening in AAA-Gateway Manager Pipeline.
The flow of the event data record (EDR):
- The dispatcher pipeline receives the input.
- There iScripts are called in the ProcessPipeline:
a. ISC_PopulateOpcodeAndUtilBlock_Diameter.isc
b. ISC_GenericPreOpcode.isc
c. ISC_GenericPostOpcode.isc - INOutputPipeline Output Grammar is called and the response is sent back.
EDRs are getting timeout after ISC_GenericPostOpcode and INOutPipeline. There is no error from Opcode Call in the ProcessPipeline.
Here is the log from the iScripts, no error:
testDispatcherPipe.log:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:44] 00387 - (ifw.Pipelines.DispatcherPipeline.Input.InputModule.Module.Parser) SESSION ID = <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PopulateOpcodeAndUtilBlock.Module.Scripts.PreOpcode) Populate Script <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PreOpcodeProcessing.Module.Scripts.PreOpcode) ISC_GenericPreOpcode.isc checking for time out <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PostOpcodeProcessing.Module.Scripts.PostOpcode) 349:GPO EDR !NOT TimedOut <SESSIONID>
testTimeoutDefaultPipe.log:31.01.2010 21:05:53 <HOSTNAME> ifw IFW NORMAL [T:96] 00387 - (ifw.Pipelines.TimeoutDefaultPipeline.Functions.Standard.FunctionPool.DefaultResponse.Module.Scripts.DefaultResponse) TimeOutDR.isc Timedout Edr Default Response <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PopulateOpcodeAndUtilBlock.Module.Scripts.PreOpcode) Populate Script <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PreOpcodeProcessing.Module.Scripts.PreOpcode) ISC_GenericPreOpcode.isc checking for time out <SESSIONID>
testProcessPipe.log3:31.01.2010 20:49:12 <HOSTNAME> ifw IFW NORMAL [T:57] 00387 - (ifw.Pipelines.ProcessPipeline3.Functions.Standard.FunctionPool.PostOpcodeProcessing.Module.Scripts.PostOpcode) 349:GPO EDR !NOT TimedOut <SESSIONID>
testTimeoutDefaultPipe.log:31.01.2010 21:05:53 <HOSTNAME> ifw IFW NORMAL [T:96] 00387 - (ifw.Pipelines.TimeoutDefaultPipeline.Functions.Standard.FunctionPool.DefaultResponse.Module.Scripts.DefaultResponse) TimeOutDR.isc Timedout Edr Default Response <SESSIONID>
Changes
Cause
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