How Can We Monitor When Users Log Into CCB And When Customer's Log Into Web Self Service (WSS) for CCB?
Last updated on JUNE 16, 2010
Applies to:Oracle Utilities Customer Care and Billing - Version: 18.104.22.168
Information in this document applies to any platform.
Q1 (WSS): For security reasons, we would like to set up a reporting system to notify us of customer's who have not logged into Web Self Service for 1-3 months. How can we monitor when customer's log into Web Self Service?
Q2 (CC&B): We would also like to have the same monitoring system to track login's for our CC&B users. What is the best way to accomplish this?
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