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Case Archive Fails With A Message "Case <Case Number> can not be closed due to an pending action item" (Doc ID 1106213.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 4.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to archive cases, gets the message "Case <Case Number> can not be closed due to an pending action item" even when no open action items in the case.

Cause

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In this Document
Symptoms
Cause
Solution


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