CCB Load Error for CMPFFFXB

(Doc ID 1106503.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.0 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.


When trying to execute the EXTBLUSG it is provoking the threadpoolworker to fall. The error reported in the threadpoolworker log is the following:

Load error : file 'CMPFFFXB'
error code: 173, pc=0, call=1, seg=0
173 Called program file not found in drive/directory

There is no customer modification developed yet and there is no COBOL compiler installed, only the runtime, as licenses for the compiler are being acquired.


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