Service Agreement ID Not Found On Interval Billing Error Message 17, 11035 from Program CIPIIDCN in CCB

(Doc ID 1107969.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.1.0 - Release: 2.1 to 2.1
Information in this document applies to any platform.


When Interval Billing BASE program CIPIDCN generates error message 17, 11035, there is not enough information in the error message to determine which Service Agreement is encountering the problem.

The error message only includes details similar to the following:

Error - CIPIIDCN - Interval Profile Rel Type DAILYGAS - Processing period 2009-01-01- - 2009-12-01-06.00.00 is not a multiple of 001440 minutes intervals


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms