Error When Trying To Use PDF "Error occured while preparing file for Distiller. 65535 - DEVMODE is NULL Check that the printer is installed correctly" and "PDF file generation failed"

(Doc ID 1108551.1)

Last updated on MAY 31, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.6.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When trying to create PDFs using Whitehill Enterprise, the files fail to process and the following errors appear in the Whitehill error.log:

Error occured while preparing file for Distiller. 65535 - DEVMODE is NULL Check that the printer is installed correctly

PDF file generation failed

Changes

Recent upgrade to 5.6.2 or higher

Cause

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