Moving An Account To A New Customer Hierarchy Fails Because Of Different Poid_db (Doc ID 1109654.1)

Last updated on JULY 28, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for Relevance 24th April 2013

Goal

When trying to move an account from one customer to another, if the account's poid_db is different from the new customer's poid_db the operation fails.
In our test-case, we are trying to move the account to the new customer using the opcode PCM_OP_BILL_GROUP_MOVE_MEMBER, it fails with the following error : ERR_TRANS_ALREADY_OPEN This can be replicated with CustomerCenter also.
Is there another opcode to be used in this case ?

Solution

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