How can I disable Directory Services Authentication when unable to access IStream Document Manager Server. (Doc ID 1110334.1)

Last updated on DECEMBER 04, 2015

Applies to:

Oracle Insurance Istream - Version: 5.4 and later   [Release: and later ]
Information in this document applies to any platform.

Goal

The goal of this document is to assist administrators in troubleshooting the Directory Services Module.
By disabling the Authentication in IStream/Livelink opentext.ini file, IStream Document Manager Server(DMS) can than be accessed in order to troubleshoot configuration problems.

This issue may arise if you inadvertently mis-configure one of the components on which the Authentication feature relies. For example, you might have specified an incorrect parameter for the HTTP server or there could be a mismatch between your HTTP server and the Authentication option selected in DMS.

If you enable the Authentication feature in such a situation, you may find yourself unable to access the (DMS). To test the configuration of your HTTP server separately, you can configure its Authentication for a static HTML page instead of the IStream server.

Solution

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