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How can I disable Directory Services Authentication when unable to access IStream Document Manager Server. (Doc ID 1110334.1)

Last updated on SEPTEMBER 11, 2019

Applies to:

Oracle Insurance Istream - Version DNU5.4 and later
Information in this document applies to any platform.

Goal

The goal of this document is to assist administrators in troubleshooting the Directory Services Module.
By disabling the Authentication in IStream/Livelink opentext.ini file, IStream Document Manager Server(DMS) can than be accessed in order to troubleshoot configuration problems.

This issue may arise if you inadvertently mis-configure one of the components on which the Authentication feature relies. For example, you might have specified an incorrect parameter for the HTTP server or there could be a mismatch between your HTTP server and the Authentication option selected in DMS.

If you enable the Authentication feature in such a situation, you may find yourself unable to access the (DMS). To test the configuration of your HTTP server separately, you can configure its Authentication for a static HTML page instead of the IStream server.

Solution

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In this Document
Goal
Solution

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