Address Book Records Migrated From AERS 4.3 Cannot Be Edited

(Doc ID 1112496.1)

Last updated on JUNE 08, 2010

Applies to:

Adverse Event Reporting System - Version: 4.5.0.8 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

Address records migrated from the Adverse Event Reporting System (AERS) Version 4.3 cannot be updated and/or deleted in Version 4.6.1.  Attempts to modify these records give the following error:

FRM-40654 Record has been updated by another user. Re-query to see change when trying to update a reporter in the address book.

Records that are created in the new system can be edited and/or deleted. 

Cause

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