Refresh Collection Snapshots Completes In Error Across Database Link (Doc ID 1112519.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Refresh collections snapshots (MSRFWOR) across a database link gets:

Exception signal: 11 (SIGSEGV), code: 128 (unknown code), addr: 0x0, PC: [0x2bd7e9c, kkzgjvsi_insgen()+558]
*** 2010-04-29 15:03:11.929
ksedmp: internal or fatal error
ORA-07445: exception encountered: core dump [kkzgjvsi_insgen()+558] [SIGSEGV] [unknown code] [0x000000000] [] []

The Refresh Collection Snapshots getting launched from the Data Collections are all failing.
However, if the Refresh Collection Snapshots program is launched separately in the Source Instance either for all Organizations or a single Organization, it will always complete successfully.

Cause

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