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BRM : Troubleshooting CM (Connection Manager) (Doc ID 1112893.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.0.1.0 to 7.5.0.0.0 [Release 7.2.0 to 7.5.0]
Information in this document applies to any platform.

Purpose

This note explains some information about troubleshooting Connection Manager (CM) activities.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1) How can one identify if a running CM is active or not? (Documentation suggests to use SIG USR1, which is not working)
 2) If an application loses the cm connection, then how long will it take for CM to die? (assuming there are some process error, not a properly handled exception or lost TCP connection)  
 3) When a CM is hung, how can one identify the Data Manager (DM) process associated with it?

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