Calendar Billing Rebills Pending Stop SA Before Stop Date (Doc ID 1113998.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0.2 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

When a calendar billed SA Type has an SA which is billed into the future and a future dated end date is added to that SA (dated prior to the bill segment end date), billing cancels the bill segment and attempts to rebill the SA to the stop date prior to the system date reaching the stop date. As the system has not reached the SA stop date, the segment cannot generate the closing bill.

Cause

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