Whitehill Enterprise Hangs After Printing and Saving a File, Processing Becomes Extremely Slow

(Doc ID 1119397.1)

Last updated on JUNE 20, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.5.1 to 5.5.2
Information in this document applies to any platform.

Symptoms

Converter starts taking a very long time to process files and appears to hang on the "Saving Files..." stage.  The Whitehill server also begins producing a lot of network traffic.


The problem usually get worse over time and billing times increases significantly.

Cause

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