Error: 'Unable To Find A Serial Number' When Launching SureTrak

(Doc ID 1120805.1)

Last updated on JULY 05, 2016

Applies to:

Primavera SureTrak - Version: 3.0c and later   [Release: 3.0 and later ]
Information in this document applies to any platform.


After installing an upgrade for Timberline software, SureTrak launches with the following error:
  • "Unable to find serial number"


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