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CTM Server Does Not Recover On DB Connectivity Loss (Doc ID 1121677.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications IP Service Activator - Version: 5.2.3 and later   [Release: 5.2 and later ]
Information in this document applies to any platform.

Symptoms

CTM activation was failing with the error message:

"Error retrieving user groups from database. get ValidUserGroups (SQLException) message=Closed Connection"

Cause

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