IPSA Reports Serial Interfaces As Not Supported

(Doc ID 1122846.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications IP Service Activator - Version: 5.2.4 and later   [Release: 5.2 and later ]
Information in this document applies to any platform.

Symptoms

An interface type is being reported as not supported on the current production system and the new one, these follow this pattern:

Serial3/1.1/2
Serial3/1.1/2.101

The cards were on the following hardware:

Serial3/1.2/2

Mod Ports Card Type Model Serial No.
--- ----- ------------------------------------- ------------------ -----------
3 4 1-port CHOC-12/DS0 SI OSM-1CHOC12/T1-SI JAB085201B3

Serial4/1.1:1

Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
4 4 1-port CHOC-12/DS3 SI OSM-1CHOC12/T3-SI JAB083302KB

The error message seen in the UI show:

Interface not supported

Cause

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