Firstusage Feature Does Not Work For Multi-DB System (Doc ID 1122957.1)

Last updated on OCTOBER 04, 2010

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

FirstUsage feature for resource utilization doesn’t work for multi-db system. We have several databases and the accounts are stored in the database 0.0.0.11. As you can see in the cm logs, the mentioned opcode PCM_OP_BAL_CHANGE_VALIDITY_FROM_STRING raise the following error

op_bal_change_validity_from_string input flist
# number of field entries allocated 20, used 6
0 PIN_FLD_POID POID [0] 0.0.0.11 /event -1 0
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.11 /service -1 0
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.11 /account 8471948 0
0 PIN_FLD_PROGRAM_NAME STR [0] "Universal Event Loader"
0 PIN_FLD_STRING STR [0] "8460163;2000000;2;1267030365;1267462365;3;21508;*;11 /purchased_product 8478949 0;1267030006;0:\n"
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.11 /batch/gel 8775337 9

The error is:
E 2010-03-03 16:43:09.749 dvvpbo12 daem_cm_batch:15755.1 fm_bal_change_validity_from_string.cpp:768 1:dvvpbo12:UnknownProgramName:0:Thread 1:3714:1267630989:0
fm_bal_chng_val_fs_hash_get_old_details error. Unable to read balgrp obj from DM

Cause

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