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Patch 9228324 Causes Some Windows Installations To Hang When Running configureEnv Script in CCB (Doc ID 1125494.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0 to 2.2.0.0.0 [Release 2.2]
Microsoft Windows x64 (64-bit)

Symptoms

Following installation of patch number 9228324, when trying to use the configureEnv script to change environment settings, the script will not proceed beyond initial prompt to enter password (in section 2, 3, and 4) and requires CTL-Break to be typed to terminate execution.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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