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Using the DBhang Script to Gather Debug Data about Messaging Server (Doc ID 1126356.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Oracle Communications Messaging Server
Information in this document applies to any platform.

Purpose

This article describes using the dbhang script to gather debugging data about Messaging Server. The script and a few other example files are in the zip file attached to this document.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Introduction and Download
 Using dbhang on systems with non-standard or multiple instances
 Problem with 32bit 7.x
 About the 32bit version being gone from 7u3
 Using dbhang on Messaging Server 7.x and later
 Using dbhang on clusters, systems with multiple instances, or non-standard locations
 What is in The .zip file
 Simply Running dbhang
 Data Collected by dbhang
 When to Run dbhang
 Core dumps
 When msprobe restarts the service before you are able to run dbhang
 Instead of the wrapper, change imsched to run msprobe -n
 Using the Wrapper with msprobe (no longer recommended -- see above)
 The RBAC Instructions (not recommended -- see above). 
 How to analyze the data collected by dbhang
 Uploading the results to support
 What about Linux?
 Feedback/Comments/Suggestions
References

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