My Oracle Support Banner

"Customercenter_en.html" Does Not Prompt To Install Java Web Start If Only Java 1.4 Is Installed (Doc ID 1127327.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


After installing the latest Customer Center, when a Java version is not present on the client machine, the Auto Install installs an incompatible version of Java.

It installs 1.4 version of the java which is not right, since Client for 7.3 runs on 1.5 version of java which should be installed automatically.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.