Failed To Process Work Orders As All Work Orders Are Inprogress State: Error: Failed to create mutex for WO (Doc ID 1128708.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Aug-2013***

Symptoms

Work orders got stuck in ASAP and orders are not getting processed from SRP and throwing Error: "Failed to create mutex for WO" in SARM diag:

174741.396:166:PROG:Open Server Info :1738:control/libcontrol/main.c
SARMASAP Server: Information: Error 16112 Severity 10 State 0
'Invalid object name found in srv__create_obj
'
>>174741.396:166:PROG:Fatal Thread Error :1691:control/libcontrol/main.c
SARMASAP Server: Fatal Thread Error:
Open Server Error # [16382] Severity [15] State [0] Error Text [The configured maximum number of mutexes have already been created.
]
>>174741.396:166: LOW:wo_commit_rpc :3608:sarm/sarm/sarm/wo_handler.c
Failed to create mutex for wo_commit_rpc: [632612_6582701 wo_commit_rpc]
>>174741.396:166:PROG:System Event :3610:sarm/sarm/sarm/wo_handler.c
ASAP System Event: SRVOBJER
Error: Failed to create mutex for WO: 632612_6582701.
>>174741.396:7: LOW:ASC_cprpcexec() :1510:control/libasc/ctlib.c
RPC(log_event) Complete in 3ms, First Result in 3ms
>>174741.396:7: LOW:RPC Param :1377:control/libasc/ctlib.c
Sending RPC [log_event] with 6 Parameters
1 : appl_cd = SARMASAP
2 : file = sarm/sarm/sarm/wo_handler.c
3 : reason = Error: Failed to create mutex for WO: 632612_6582701.
4 : line = 3610
5 : event = SRVOBJER
6 : event_log = 1
>>174741.397:163: LOW:Lang Driver :712 :control/libcontrol/lang_mgmt.c>>>>>>>>>>>>

Changes

 

Cause

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