Free Minutes Adjustment Not Working Correctly For Shared Plan Events. (Doc ID 1129133.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.3.1.0.1 version, Free minutes adjustment is not working correctly for shared plan events.

Steps to Reproduce:

In case of adjustment of events which has balance impact with /item/sponsor the adjustment is not working correctly when crediting the event it is debiting and vice versa which is causing problems.

The adjustment is fine for normal account, but it is not working for shared plan account when product offering is at Billing Account level (parent account) and the free minutes are consumed from service account level(child accounts).

Cause

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