Workflow Selection Option Disabled When Tried Opening Case Using ‘Open Case’ Button. (Doc ID 1129363.1)

Last updated on SEPTEMBER 20, 2010

Applies to:

Adverse Event Reporting System - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Goal

In AERS 4.6 When clicked on ‘Open Case’ button, below errors pop up.

1) Error description: “FRM-41337 Cannot populate the list from record group”
After clicking ‘OK’ to the error, another error popped up as follows
2) Error description: “FRM-40212 invalid value for the field DE_MODE”
After clicking ‘ok’ to this error, case ID was added. However, workflow selection drop down for LOVs was disabled.
Hence,  unable to select the workflow for the case.



Solution

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