Cannot Login To Aers- "Login failed" Message Appears

(Doc ID 1130424.1)

Last updated on SEPTEMBER 20, 2010

Applies to:

Adverse Event Reporting System - Version: 4.6.1 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.


In AERS , user created via the administration tab in the portal is able to login to the portal but not able to log into the AERS application - external application link AERS 4.6.1.
The "Login failed" message appears.


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