In Customer Center, Refreshing Large Accounts Takes Long Time (Doc ID 1131734.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

After openeing a large account in Customer Center, for example, an account with 275 services (with over 4,000 products); when we click on the refresh button, it is taking over 60 seconds.

In another customer setup, opening a large account itself was taking a long time.

Cause

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