Adjustment Window In Customer Center Service Login Is Prefixed With "Unknown"
(Doc ID 1137154.1)
Last updated on MARCH 11, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]Information in this document applies to any platform.
Symptoms
If customer has a custom service and if, for example, the LOGIN=<LOGIN_ID>, the Customer Center -> Balance Tab -> Account Adjustment -> Select an ID in drop down menu, shows "<unknownLOGIN_ID>" instead of <LOGIN_ID>: the Service Login is prefixed with "unknown".
Expected result is <LOGIN_ID> instead of unknow prefix.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |