Adjustment Window In Customer Center Service Login Is Prefixed With "Unknown"
(Doc ID 1137154.1)
Last updated on MARCH 11, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.3.0]
Information in this document applies to any platform.
If customer has a custom service and if, for example, the LOGIN=<LOGIN_ID>, the Customer Center -> Balance Tab -> Account Adjustment -> Select an ID in drop down menu, shows "<unknownLOGIN_ID>" instead of <LOGIN_ID>: the Service Login is prefixed with "unknown".
Expected result is <LOGIN_ID> instead of unknow prefix.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document