Adjustment Window In Customer Center Service Login Is Prefixed With "Unknown"
Last updated on MAY 20, 2013
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]Information in this document applies to any platform.
Symptoms
If customer has a custom service and if, for example, the login is "borat_ab", the Customer Center -> Balance Tab -> Account Adjustment -> Select an ID in drop down menu, shows "<unknownborat_ab>" instead of "borat_ab": the Service Login is prefixed with "unknown".
Expected result is ""borat_ab" instead of unknow prefix.
Cause
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