Adjustment Window In Customer Center Service Login Is Prefixed With "Unknown" (Doc ID 1137154.1)

Last updated on MAY 20, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

If customer has a custom service and if, for example, the login is "borat_ab", the Customer Center -> Balance Tab -> Account Adjustment -> Select an ID in drop down menu, shows "<unknownborat_ab>"  instead of "borat_ab": the Service Login is prefixed with "unknown".
Expected result is ""borat_ab" instead of unknow prefix.

Cause

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