Unable To Generate The User Groups Utilization Report Of Report Type "Pool Utilization By Program" (Doc ID 1137573.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Portfolio Management - Version 9.2.2.3 to 9.3.1.0 [Release 9.2.0.0 to 9.3]
Information in this document applies to any platform.
***Checked for relevance on 05-Apr-2012***


Symptoms

Unable to generate the User Groups Utilization Report with the options
Report Type=Pool Utilization By Program
Display Type= [any Chart Type]

Errors in OC4J Log:
<2010-04-05 19:24:09,075> <ActionServlet:ERROR> Exception occurred while processing request
com.evermind.server.http.HttpIOException: Connection reset by peer: socket write error
at com.evermind.server.http.EvermindServletOutputStream.write(EvermindServletOutputStream.java:250)
at com.evermind.server.http.EvermindJSPWriter.writeOut(EvermindJSPWriter.java:475)
at com.evermind.server.http.EvermindJSPWriter.jspflush(EvermindJSPWriter.java:392)
at com.evermind.server.http.EvermindJSPWriter.write(EvermindJSPWriter.java:541)
at com.evermind.server.http.EvermindJSPWriter.write(EvermindJSPWriter.java:466)
at _default._PoolUtilizationReport._jspService(_PoolUtilizationReport.java:1414)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:56)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:275)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:509)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:413)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330)
at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:222)
at com.agile.ui.web.action.ActionServlet.forward(ActionServlet.java:1429)
at com.agile.ui.web.action.ActionServlet.forward(ActionServlet.java:1380)
at com.agile.ui.web.action.ActionServlet.forward(ActionServlet.java:1536)
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:728)
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:311)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)
at java.lang.Thread.run(Thread.java:534)


Steps to Reproduce:
1) Login to Agile Web Client as admin/agile
2) Open the problematic User Group | Assignment Tab | Click on "User Group Utilization report"
3) Edit Report Options and set
- Report Type= Pool Utilization By Program
- Display Type= Stacked bar
- Start Date= 01/Nov 2009 & End Date= 18/Nov 2009
4) Observe that Report window hangs and you see Error Message "Internet Explorer cannot display the Webpage"
5) The CPU Usage on Appserver is peaked up
6) After some time you see the following Error message in OC4J Log.


Changes

Some User Groups are added into large number of Programs

Cause

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