Settlement Reference Disappears When Customer Payee Is Too Long In The Link Window (Doc ID 1137684.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Deduction and Settlement Management - Version 7.1.0.1 to 7.1.0.1 [Release 7]
Information in this document applies to any platform.

Symptoms

On version 7.1.0.1 in Production and Test


PROBLEM
-------------
The deduction reference number is displaced to the right-most and disappears when the customer name is too long

STEPS
--------
1. From Collaborator Workbench, choose Settlement Account Summaries.
2. Choose Settlement Territory.
3. Choose a Cust/Payee  from Settlement.
4. Right click on the settlement Cust/Payee, choose Open With --> Open Deductions
5. The Open Deductions - Deduction Locator worksheet is displayed
6. Click on the Proposed Matches tab.
7. The promotions are displayed on the proposed matches tab
8. Choose a deduction from the list.
9. Choose a promotion to link the deduction to.
10. Right click and choose Methods --> Link
11. The Link pop-up window is displayed 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms