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How to Handle Error: com.mslv.oms.handler.OrderViewNotFoundException: View ID[-1] is invalid. (Doc ID 1138675.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Goal

At times, you may see the following exception in the OSM WebLogic Server log file:

<30-Jun-2010 2:23:48,803 EDT PM> <INFO> <jboss.JBossOrderCacheManager> <ExecuteThread: '14' for queue: 'oms.web'> <Loading order /81 into order cache.>
com.mslv.oms.handler.OrderViewNotFoundException: View ID[-1] is invalid.
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.getorder.GetOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.OrderEditorProcessor.a(Unknown Source)
at com.mslv.oms.jsp.processor.OrderEditorProcessor.b(Unknown Source)
at com.mslv.oms.jsp.processor.OrderEditorProcessor.c(Unknown Source)
at com.mslv.oms.jsp.processor.OrderEditorProcessor.processRequest(Unknown Source)
at com.mslv.oms.jsp.controller.RequestController.a(Unknown Source)
at com.mslv.oms.jsp.controller.RequestController.a(Unknown Source)
at com.mslv.oms.jsp.controller.RequestController.processRequest(Unknown Source)
at com.mslv.oms.jsp.controller.MainServlet.a(Unknown Source)
at com.mslv.oms.jsp.controller.MainServlet.doProcess(Unknown Source)
at com.mslv.oms.jsp.controller.MainServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:223)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3242)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2003)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1909)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1359)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
<Jun 30, 2010 2:24:22 PM EDT> <Error> <oms.core> <600108> <An OMS Exception has been thrown. Reason: com.mslv.oms.handler.OrderViewNotFoundException: View ID[-1] is invalid.
com.mslv.oms.handler.OrderViewNotFoundException: View ID[-1] is invalid.
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.getorder.GetOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
Truncated. see log file for complete stacktrace

What is the problem and how can it be resolved?

Solution

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In this Document
Goal
Solution

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