Invalid Customer Id During Installation for ALMBI or PFTBI (Doc ID 1139864.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Financial Services Asset Liability Management Analytics - Version: 5.1 and later   [Release: 5 and later ]
Oracle Financial Services Profitability Analytics - Version: 5.1 and later    [Release: 5 and later]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.1
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.1
ALM BI
PFT BI

Symptoms

When attempting to install Oracle Financial Services Profitability Analytics (PFTBI) or 
Oracle Financial Services Asset Liability Management Analytics (ALMBI) and input the Customer ID as EDELIVERY, found the following error.

Error:
CustomerID Verification
Invalid Customer Identification Number

Steps:
1. Download and install patch 9682890 Oracle Financial Services Analytics Release 5.1.
2. Run setup.sh to install Oracle Financial Services Analytical Application Infrastructure (OFSAAI).
3. Installation Wizard prompted for Customer Code and provided input below.
Customer Code: EDELIVERY
4. Received "Invalid Customer Identification Number" error.

Changes

Applied patch 9682890 Oracle Financial Services Analytics Release 5.1.

Cause

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