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Invalid Customer Id During Installation for ALMBI or PFTBI (Doc ID 1139864.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Financial Services Asset Liability Management Analytics - Version 5.1 and later
Oracle Financial Services Enterprise Financial Performance Analytics - Version 5.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.1
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.1
ALM BI
PFT BI


Symptoms

When attempting to install Oracle Financial Services Profitability Analytics (PFTBI) or 
Oracle Financial Services Asset Liability Management Analytics (ALMBI) and input the Customer ID as EDELIVERY, found the following error.

Error:
CustomerID Verification
Invalid Customer Identification Number

Steps:
1. Download and install patch 9682890 Oracle Financial Services Analytics Release 5.1.
2. Run setup.sh to install Oracle Financial Services Analytical Application Infrastructure (OFSAAI).
3. Installation Wizard prompted for Customer Code and provided input below.

Customer Code: EDELIVERY

4. Received "Invalid Customer Identification Number" error.

Changes

Applied patch 9682890 Oracle Financial Services Analytics Release 5.1.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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