User Access Levels And Granting The Reallocate Option to Dispatch Supervisors In Dispatcher Workstation (Doc ID 1140826.1)

Last updated on JULY 09, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5.22 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

The Dispatch Supervisor access level does not include the Reallocate option in Dispatcher Workstation.

Changes

Administrators changed the user access level for Dispatch Supervisor and can not Reallocate a work order.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms