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Login/Logout With Loadbalancing (Doc ID 1142599.1)

Last updated on JULY 13, 2019

Applies to:

Oracle Utilities Energy Information Platform - Version 1.5.0 and later
Information in this document applies to any platform.


Customer has two parallel production web servers for Oracle Utilities, and are trying to set up a load balancing tool for them, via a virtual link. There seems to be a randomly-occurring error on disconnecting via the Oracle Utilities GUI. Namely, one in two cases, they can disconnect and connect to Oracle Utilities via the virtual link with no problems. However, if they connect to virtual link, then disconnect, then connect directly to one of the web servers' GUI, then disconnect, then connect to the virtual link again, they usually get this error message : "There is an error in application, please contact your administrator". After that, they sometimes get logged in automatically to Oracle Utilities GUI via the virtual link.


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