Receiving 'PROXY.ERROR.21:... (21!IInsRepFileAccess.Add() failed (80040920).) When Saving Documents to the IStream DM Server (Doc ID 1142814.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Insurance Istream - Version DNU6.2 and later
Information in this document applies to any platform.

Symptoms

During an interactive generation when the IStream Assembler application attempt to save the generated document to the IStream DM, it would report '80040920 - Failed to add document to repository'

If the Publisher Workers attempt to save a document to the IStream DM, it would also report 'PROXY.ERROR.21'.

At the same time, the IStream DM Logs reports 'Error Writing Data'. The generated documents saved to the IStream DM would appear to be in reserved mode. The .DAT files added to the External File Store (EFS)
ex: \Docdata folder were 0 bytes.

Cause

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