E2B Generation Fails With General Error While Creating E2b Report (Error No: 402000609) (Doc ID 1142966.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Argus Safety - Version 5.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 06-Jun-2012***
***Checked for relevance on 28-Mar-2014***
***Checked for relevance on 03-Sep-2015***
***Checked for relevance on 23-JUN-2017***

Symptoms

The following errors are displayed when attempting to generate E2B file:

First Error Message:
Error No: 402000609
Description: Case <Case_Number> General error while creating
E2b report. See report details.


Second Error Message:
AJAX Error
readyState: 4
status: 404
headers: Cache-Control: no-cache Content-Length: 1635
Content-Type: text/html
Server: Microsoft-IIS/6.0
x-Powered-By: ASP.NET
Date: Fri, i1Jun 2010 19:09:04 GMT

Also observed the following error in the ERROR_LOG table:

The value: EU is invalid. For a list of valid values for this element, please check the table CFG_M2 using profile: ICH-ICSR V2.1 MESSAGE TEMPLATE - EMEA and dtd_element: RECEIVERCOUNTRYCODE. Stored Procedure: M2_VALIDATION

Cause

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