Lightweight Directory Access Protocol (LDAP) Not Searching Subtree Users

(Doc ID 1146845.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Retail Price Management - Version 13.2 to 13.2.7 [Release 13.2]
Oracle Retail Price Management - Version 13.0 to 13.0.2.8 [Release 13.0]
Oracle Retail Price Management - Version 13.1 to 13.1.2.3 [Release 13.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Price Management (RPM), the Lightweight Directory Access Protocol (LDAP) search does not search the subtrees.

 

Steps to Reproduce:

1. Log in to RPM.
2. Select Retail Security Manager (RSM).
3. Navigate to User Administrator.
4. Notice that Multi Record Block (MRB) is populated with all users at one level only, whereas it should display users from the subtree as well.

Cause

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