My Oracle Support Banner

Start And Stop TIMOS Process Generating A Core (Doc ID 1149103.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Several core dump scenario have been identified in production:

1) at startup,
2) when secondary DMTimos (in a HA configuration) is shut down for maintenance, also primary goes down unexpectedly,
3) during shutdown.

Note that for case 1 <Patch 9012540> was also tried, which didn't solve the problem.

A fragment of a core stack trace for case 1 is the following, showing a problem related to the "ThreadChart" object:

ffffffff7aacc7b0 __1cDMTFQThreadChartEntryNupdateEntries6M_v_ (10, 5690, 22f1cc, ffffffff799767ec, ffffffff7acfb958, 5400) + 30
ffffffff7aacba98 __1cDMTFLThreadChartSupdateCurrentEntry6MrknDBASGString_b_v_ (0, ffffffff6f7f7390, 1, 8, 22ff14, ffffffff79975910) + 60
ffffffff79969c60 __1cDDMTMDataMigratorZdispatchRealtimeMigration6Mpn0ANMigrationSpec__v_ (100373b90, 100346600, 0, ffffffff79c474ac, ffffffff79972198, 100346608) + 90
ffffffff799691d8 __1cDDMTMDataMigratorSaddMigrationObject6Mrkn0ANMigrationSpec_b_v_ (100373b90, ffffffff6f7f7528, 1, 20acfd8c6, 100663ad0, 1) + 28



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.