Connection Error When Trying To View Or Filter Archive List After Upgrading To Pre-Bill 3.6.3 (Doc ID 1149384.1)

Last updated on JULY 15, 2010

Applies to:

Oracle Legal Whitehill Pre-Bill - Version: 3.6.3 and later   [Release: 3.6 and later ]
Information in this document applies to any platform.

Symptoms

After upgrading Oracle Legal Whitehill Pre-Bill to version 3.6.3. the user may receive a "The connection to the database has failed." error when trying to access the archive list.  The "current" lists will populate without error, only the archive seems to be affected.

Cause

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