Demantra Collaborator Workbench Hangs ODPM-10303 java.io.IOException HTTP Response Code 401

(Doc ID 1151013.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Advanced Forecasting and Demand Modeling - Version 7.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 20-DEC-2011


Symptoms


On : 7.3.0 version, AFDM-Gen

When working on worksheets, the application hangs while users are entering data,
the following error occurs in the collaborator workbench:


ERROR
-----------------------
ODPM-10303: The application could not process your update request - encountered configuration inconsistencies. Please contact your system administrator. More information in application log files.


The following error occurs in java console log:

ERROR
-----------------------
java.io.IOException: Server returned HTTP response code: 401 for URL: http://xxxxx:nnnn/demantra/UserActionsServlet?action=4
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.demantra.portal.client.LogoutApplet.init(LogoutApplet.java:23)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
...
2010-06-08 10:42:45,913 PDT [AWT-EventQueue-0] ERROR dpweb.comm :: ODPM-10303: The application could not process your update request - encountered
configuration inconsistencies. Please contact your system administrator. More information is
available in application log files.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Demantra Collaborator Workbench
2. Open a worksheet
3. Enter data
4. The error message is received
User gets hanged
5. The 10gAS application server has to be bounced before the users can login again


Cause

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