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When Browsing Interval Data in Data Manager a Betrieve Error Occurs - PLM0390: Unable to connect to the interval data service, initialization failed: error code 3003012. -{BTE3012} (Doc ID 1151823.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Utilities Energy Information Platform - Version DNU4.53 and later
Information in this document applies to any platform.

Symptoms

In LODESTAR EIP or Data Manager when trying to access interval data, an error occurs:
PLM0440: Interval data not available. Verify interval data source file and CIS Billing Options - Check Options. PLM0390: Unable to connect to the interval data service, initialization failed: error code 3003012. -{BTE3012}

This occurs when the interval data is stored in a Pervasive database (.bte).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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