Unable to View Files With AutoVue Using Firefox on Linux (Doc ID 1153884.1)

Last updated on MAY 12, 2017

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.0.0 to 21.0.0 [Release 20.0.0 to 21.0]
Linux x86
Linux x86-64

Symptoms

When trying to open a file in AutoVue installed on Linux using Firefox (ESR 52 and up) an empty window is shown and the file does not display.

Steps to reproduce:

  1. Install AutoVue on Linux.
  2. Try to open a file with AutoVue using Firefox.
  3. Notice the file is not opening, instead an empty window is displayed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms