Error Changing Status Of Service Of A Subscription Group With Required Deals (Doc ID 1154983.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 10-May-2013***
***Checked for relevance on 09-Aug-2015***

Symptoms

Unable to close a service with required deals.

Scenario:
1. Create a plan (plan with options) for IP services with 2 or 3 required deals. Create a subscription group and a balance_group for each service
2. Create one Account using Customer Center and purchase the plan created in Step 1.
3. Change the subscription service status using this flist from testnap :

r << XXX 1
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 508458 12
0 PIN_FLD_DESCR STR [0] "test"
0 PIN_FLD_PROGRAM_NAME STR [0] "test"
0 PIN_FLD_SERVICES ARRAY [0] allocated 20, used 3
1    PIN_FLD_STATUS_FLAGS INT [0] 4
1    PIN_FLD_STATUS ENUM [0] 10103
1    PIN_FLD_POID POID [0] 0.0.0.1 /service/telco/ip 506709 7
0 PIN_FLD_END_T TSTAMP [0] (1269918000) Tue Mar 30 00:00:00 2010
XXX
xop PCM_OP_CUST_UPDATE_SERVICES 0 1


BRM produces this error:

E Thu Apr 29 16:28:02 2010 dhpx00 cm:23192 fm_subscription_cancel_product.c:523 1:hpx:testnap:23189:1:86:1272569282:1
    op_subscription_cancel_product error
    <location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_VALIDATION_FAILED:102>
    <field num=PIN_FLD_DEAL_OBJ:7,245 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
    <facility=0 msg_id=0 version=0>



Note: This is a backdated case. However, same error occurs without backdated operation too.

Note: If one is closing the member service one after the other, and then close the subscription service, there will be no error.  However closing a subscription service should also close the member services.

Cause

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