Files Do Not Go Into DDC, Errors with: "The INSERT permission was denied on the object 'Document_Catalog', database 'son_db', schema 'dbo'." (Doc ID 1155473.1)

Last updated on AUGUST 11, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.6.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Whitehill stops writing records to the Document_Catalog (DDC) table in Elite and users are not able to bring up final outputs in Elite Enterprise or Webview.  The following error is produced in the Whitehill error.log:

A DDC entry could not be made due to a problem with the data. -2147217911 The INSERT permission was denied on the object 'Document_Catalog', database 'son_db', schema 'dbo'.

Cause

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