Accounts With Problems To Close With Op_subscription_apply_rate Error (Doc ID 1157144.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]
Information in this document applies to any platform.
Checked for relevance on 21-02-2013

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.3.1.0.0 version,

It is observed that when closing the accounts in Customer Center, the system shows the follow message "unable to save changes".

By opcode, it is not permitted, also robj on the account has failed. cm.pinlog throws 'op_subscription_apply_rate error' during this.

cm.pinlog:

    op_bal_change_validity return flist
# number of field entries allocated 20, used 2
0 PIN_FLD_DESCR STR [0] "success"
0 PIN_FLD_POID POID [0] 0.0.0.1 /event/billing/sub_bal_validity 259308846918049820 0
E Tue May 11 21:53:16 2010 bri cm:20251 pin_flist(63):2618 1:BRM01:C1300:1273632796:14
    Bad flist ptr in pini_flist_get
E Tue May 11 21:53:16 2010 bri cm:20251 fm_subscription_apply_rate.c:1140 1:BRM01:C1300:1273632796:14
    op_subscription_apply_rate error
    <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_BAD_ARG:4>
    <field num=PIN_FLD_CYCLE_FEE_END_T:8,2347 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
    <facility=0 msg_id=0 version=0>
E Tue May 11 21:53:16 2010 bri cm:20251 fm_subscription_cycle_utils.c:8577 1:BRM01:C1300:1273632796:14
    fm_subs_call_apply_rate error
    <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_BAD_ARG:4>
    <field num=PIN_FLD_CYCLE_FEE_END_T:8,2347 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
    <facility=0 msg_id=0 version=0>

Cause

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