ORA-06502, ORA-01403 Opening A Case Followed By Partial Screen Display In AERS

(Doc ID 1159298.1)

Last updated on AUGUST 06, 2014

Applies to:

Adverse Event Reporting System - Version 4.6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 07-Aug-2012***


Symptoms

Opening one particular case via AERS produces the below error message; clicking ok gets you into the case, but several of the case display screens do not display fully upon the first click. A second click on the link displays the rest of the screen (in most cases what appears to be a second block). We know it is likely to be data-related, but have manually reviewed all entries from yesterday (when the error first appeared) and see nothing wrong.

1) pop-up error window, with text:


FRM-40735 Post-Query trigger raised unhandled exception ORA-6502.
ORA-1403: no data found



 

Changes

Prior to problem, recently adding [Subject] tab, with [Lab Tests] subtab

Cause

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