Billing Failed For Accounts Migrated With CMT
(Doc ID 1160464.1)
Last updated on JUNE 08, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 25-Sep-2012***
Customer uses the CMT ( Conversion Manager) component to migrate accounts. Accounts are prior migrated, then at billing-time, accounting cycle triggers correctly Monthly Fees, bill is created, but bill items remain in pending status.
Steps to Reproduce:
- configure CMT
- commit Price list
- set product_obj, deal_obj in the input file of the subscriber, for ex: sample71.xml
2) migrate account with CMT
pin_cmt -import -file sample71.xml 71
pin_cmt -deploy 15 71
3) set date to the next billing (15th of month)
4) run pin_bill_accts -active
5) open Customer Center, Go to Balances tab
In the Balance Summary, the Bill in progress still shows the pending balance which is equal to the amount of the generated bill.
When you select the bill and click on it, the Bill Details page will open but there will be no details, bill is empty.
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