Cancel Fees Are Not Discounted
(Doc ID 1160516.1)
Last updated on SEPTEMBER 24, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When a deal with a 50% discount is cancelled, no discount is applied for the cancel fee, there is a full balance impact of 3 Euros instead of 1.5 (50% of 3).
e.g.
Configured a product with cancel fees on /event/billing/product/fee/cancel with a balance impact of 3 Euros having discountable flag set and at the deal level that contains this product we configured a discount of 50% in the Purchase section.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |