The MWM Admin Tools Shifts Table Maintenance is Hanging and Unresponsive (Doc ID 1163976.1)

Last updated on SEPTEMBER 07, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5 to 1.4.5.27 - Release: 1.4 to 1.4
Information in this document applies to any platform.

Symptoms

All users are unable to use the Shift menu under Admin tools -> Table maintenance.  When attempting to open a crew's shift, the Admin Tool hangs and does not respond.

Due to this issue, users cannot modify crew's shifts or the work time of technicians working overtime.

Cause

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