CCB, ETM, BI, and RMB On-Line Documentation Is Missing (Doc ID 1165296.1)

Last updated on AUGUST 09, 2010

Applies to:

Oracle Enterprise Taxation Management - Version: 2.1.5 and later   [Release: 2.1 and later ]
Oracle Utilities Customer Care and Billing - Version: 1.4.6 and later    [Release: 1.4 and later]
Oracle Utilities Framework - Version: 2.0.5 and later    [Release: 2.0 and later]
Oracle Utilities Business Intelligence - Version: 2.0.1 and later    [Release: 2.0 and later]
Oracle Revenue Management and Billing for Financial Services - Version: 1.0 and later ]
Information in this document applies to any platform.

Goal

The following question and answer is for product CCB and Functions "Workflow Process Template" and "Workflow Event Type". However this can also occur for products ETM, BI, and RMB.

When working off of the admin menu workflow template and workflow type entry screens, no documentation comes up when you press the "?" icon at the top lf the screen. A document comes up, but under each heading it says....


Workflow and Notification is specific to Oracle Tax and Utilities Customer Care and Billing.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms